====== Technical Support ======
===== References =====
^ Year ^ Company ^ Reference Letter ^ Work Sample ^ Tools ^ Language(s) ^
|2013/2014|[[http://babbel.com|babbel]]|[[http://feldts.de/cv/20140218_babbel_reference_letter.pdf|Link to PDF]]|[[https://babbel.zendesk.com|1st and 2nd level eMail based German customer support (Login required)]]| [[wp>Zendesk]]| German |
|2006-2011|[[http://snom.com|snom technology AG]]|[[http://feldts.de/cv/20120229_afeldt_snom.pdf|Link to PDF]]|[[https://support.snom.com|2nd Level eMail based German/English customer support for B2B reseller (Login required)]]| [[wp>Kayako]]  \\ [[wp>OTRS]]| English \\ German |